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Life for Europe’s businesses has undeniably been tough, with macroeconomic shocks lining up one after the other: revenue disruptions, prolonged inflation fears, wage setting and cost-cutting.
The holiday season is here and for some, it involves going on trips, attending summer parties, and indulging in other fun activities. However, these activities can also be quite costly. That's why we've created a free budget planner to boost your financial wellbeing this summer.
Every day, we have more than 250,000 interactions with indebted individuals. We know from experience that empathy and actively listening are key to finding sustainable solutions and helping people regain control of their finances. In 2022, we took our customer dialogue to the next level and launched a global, harmonised customer survey.
With customers struggling to pay bills and reducing their spending as a result, Europe’s businesses need to be flexible and efficient in their collections strategies.
Intrum’s European Payment Report studies the impact of late payments on European businesses. This year's findings highlight that European companies are trying to break free from the late payments loop.
With a background as an agent at one of Intrum’s call centres, Vanessa Söderberg has personal experience of meeting indebted individuals while meeting the needs of clients at the same time – experiences that prepared her well for her role as Global Sustainability Director.
Intrum’s annual European Payment Report studies the impact of late payments on European businesses. Right now, European businesses are challenged with the demands of inflation hikes, the time constraints of chasing late payments, and trying to break free from the late-payments loop.
Meeting people in debt, listening with empathy and then helping them back to a healthy economy. That is everyday business for the debt collection company Intrum. - Our mission is to help our clients get paid by helping their customers to be able to pay. It is only when people get their finances in order that we have reached our goal, says Pia Bach Jensen, Global Front Office Director at Intrum.
Even with a well-controlled budget, no one is immune to financial problems. The loss of a job, a large unanticipated bill, a household appliance failing or even a major car breakdown are all imponderables that sometimes have to be faced. While emergency savings are ideal for this kind of situation, we don’t all have the reserves needed to tackle the things life throws at us. That leaves us looking to credit as a way to plug the gap. But what are the advantages and disadvantages of this approach?
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