We’ve helped 4.8 million people become debt-free in the last 12 months

Each person’s story is unique, yet the relief and empowerment they feel upon achieving debt freedom is a shared triumph. By offering tailored solutions, financial guidence, and compassionate support, we strive to transform lives and create lasting, sustainable impact.

Supporting financial wellbeing

At Intrum, we understand that debt can be a significant burden affecting not only financial health but also mental and emotional wellbeing. Our goal is to provide a way forward for individuals, helping them overcome financial challenges with resepect and understanding, while supporting our clients securing payments.

From bespoke payment plans to financial guidance, our approach is to help people live without the weight of unmanageble debt, whether the unpaid claim is big or small.

Achieving debt freedom is more than a financial milestone, it’s a transformative moment that impacts all aspects of a person’s life. At Intrum, we are proud to have helped 4.8 million people reach that moment this past 12 months.

Real stories, real impact

Behind each number lies a story—real individuals who have faced challenging circumstances and, with Intrum's support, have emerged on the other side.

Some may have simply forgotten to pay a bill, while others face severe financial challenges. Our customers prove that financial recovery is possible.

One customer shared, “When I was struggling with debt, I felt trapped and hopeless. Intrum’s team helped me create a manageable plan, and they were there for me every step of the way. Today, I feel free."

Debt recovery is a deeply personal journey, and every success story is a testament to resilience. Our team is dedicated to helping customers regain control, restore stability, and take positive steps forward.

Building a sustainable future together

Helping 4.8 million people become debt-free is an integral part of Intrum's sustainability strategy. By guiding individuals out of debt, we contribute to financial stability, which benefits both individuals and society.

This effort aligns with our broader sustainability goal of enabling sustainable payments and fostering financial health across Europe.

Sustainable payments and financial wellbeing are the foundations of a healthy society. Our work isn’t just about numbers; it’s about creating lasting impact.

Intrum remains committed to helping even more people gain control of their finances and leads the way to a sound economy.