11.11.2024
Sustainability governance
As the market leader within credit management services, we have a responsibility for how we conduct our business, what we finance and what we invest in. With a clear governance structure, internal policies and in line with our commitments we ensure that our efforts are implemented throughout the Group.
Governance structure
At Intrum, sustainability is embedded into our overall governance structure, reflecting its importance across all aspects of our operations. The Board of Directors is the highest decision-making body for sustainability, providing strategic oversight and approving the direction of our efforts. The Board regularly reviews key topics such as strategy updates, materiality assessments, and regulatory developments to keep sustainability at the forefront of decision-making.
The CEO holds ultimate responsibility for implementing the Board’s strategic direction. This work is supported by the Group Management Team (GMT), which focuses on strategic alignment across business areas and functions, and the Executive Committee (ExCo), which provides guidance on more immediate decisions and operational priorities.
Sustainability processes and initiatives are carried out across Intrum’s global functions and local markets, integrating group-wide policies and strategies into day-to-day operations. Every employee contributes to achieving the goals outlined in our sustainability strategy, reinforcing our commitment to responsible and sustainable practices at all levels of the organisation.
