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We’ve helped 4.8 million people become debt-free in the last 12 months

Over the past 12 months, Intrum has supported 4.8 million individuals on their journey to financial recovery and freedom from debt. This achievement underscores our commitment to helping people regain control of their finances and build a more secure future.

Each person’s story is unique, yet the relief and empowerment they feel upon achieving debt freedom is a shared triumph. By offering tailored solutions, financial education, and compassionate support, we strive to transform lives and create lasting, sustainable impact.

Supporting financial wellbeing

At Intrum, we understand that debt can be a significant burden affecting not only financial health but also mental and emotional wellbeing. Our goal is to provide a way forward for individuals and families, helping them overcome financial challenges with dignity and respect.

From bespoke payment plans to financial guidance, our approach is rooted in the belief that everyone deserves the opportunity to live without the weight of unmanageable debt. 

Read also: Money and menthal health

Achieving debt freedom is more than a financial milestone, it’s a transformative moment that impacts all aspects of a person’s life. At Intrum, we are proud to have helped 4.8 million people reach that moment this past 12 months.
Vanessa Söderberg, Global Sustainability Director at Intrum

Real stories, real impact

Behind each number lies a story—real individuals who have faced challenging circumstances and, with Intrum's support, have emerged on the other side. From single parents who can now focus on their children’s futures, to young adults beginning to build their lives, to seniors finding peace of mind, our customers are proof that financial recovery is possible.

One customer shared, “When I was struggling with debt, I felt trapped and hopeless. Intrum’s team helped me create a manageable plan, and they were there for me every step of the way. Today, I feel free."

Read also: "Today I’m free and wake up with a smile" says Kenneth, a customer Intrum helped to become debt free.

Debt recovery is a deeply personal journey, and every success story is a testament to resilience. Our team is dedicated to helping clients regain control, rebuild their confidence, and take positive steps forward.
Vanessa Söderberg, Global Sustainability Director at Intrum

Building a sustainable future together

Helping 4.8 million people become debt-free is an integral part of Intrum's sustainability strategy. By guiding individuals out of debt, we contribute to financial stability, which benefits both individuals and communities. This effort aligns with our broader goal of enabling sustainable payments and fostering financial health across Europe.

Sustainable payments and financial wellbeing are the foundations of a healthy society. Our work isn’t just about numbers; it’s about creating lasting impact for individuals, their families, and the communities we serve.
Vanessa Söderberg, Global Sustainability Director at Intrum

Intrum remains committed to helping even more people gain control of their finances and work towards a brighter future. By fostering financial resilience, Intrum is building a world where people can live with confidence, free from the constraints of debt.