Our sustainability strategy
Our sustainability efforts are guided by three pillars
The pillars are enabling sustainable payments, being a trusted and respected entity, and growing by making a difference. Recognising our responsibility to lead in sustainable credit management, we have embedded these pillars into our operations. They align with the UN Global Compact’s 10 principles, which Intrum has proudly supported since 2016.
Intrum’s sustainability strategy
Enabling sustainable payments
By ensuring sustainable payment flows between companies and individuals, we fill an important function in society. Companies can flourish and grow, while consumers have sufficient knowledge to make well-founded decisions and comfortably manage their finances. This benefits society as a whole. We work at EU level to increase awareness of credit management and payments as well as raising understanding of financial literacy through targeted education initiatives.
Being trusted and respected
Our vision is to be trusted and respected by everyone who provides and receives credit. Every day, our clients entrust us with their most important asset – their customers. As well as complying with laws and regulations, we live and breathe our values Empathy, Ethics, Dedication and Solutions, striving to meet the highest standards in everything we do.
Growing by making a difference
With a presence in 20 European markets and around 10,000 employees, we are market leaders in terms of revenue, geographical spread and workforce size. We want to offer a meaningful and stimulating workplace and strive to be the most attractive employer in our sector. Our position also allows us to drive the development of the entire industry in a more ethical direction, thereby creating value and meaning for our employees.
We are creating sustainable economic conditions for people and businesses
Intrum's approach to sustainability
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