Welcome eCollect! Expanding Intrum’s offering through digital invoicing and early collection services

Companies across the credit management services industry are increasingly seeking to move towards the earlier stages of the value chain in order to address customers earlier in the payment process and to act more proactively in the early collection stages. Against this background, Intrum has advanced its position by acquiring eCollect, an important complement to the Intrum platform.

eCollect is a cutting-edge technology company and provider of comprehensive, fully digital invoicing and early collection services. Equipped with its in-house developed payment platform, eCollect’s mission is to plug the gap in digital invoicing capability in order to ensure business liquidity and help customers pay open claims, all while preserving a good relationship with the client.

The acquisition brings not only eCollect’s excellent and leading-edge service offering but also its extensive and well-developed client base which Intrum will be able to leverage and synergise with its existing client base.

We are delighted to join forces with Intrum and are excited to bring our tech platform and its services into the Intrum environment. Combining our technological prowess with Intrum's expansive resources and expertise unfolds an array of opportunities. As the entire industry is experiencing an upstream shift in the value chain, from collections to invoicing, we will together be better positioned to address this gradual yet important movement in the market

eCollect will support Intrum’s efforts in broadening its offering towards invoicing services.  By increasing the digital and technological maturity of Intrum’s service offering, the company will be able to provide its customers and clients with more frictionless and hassle-free invoicing and digital reminder services – characterised by an increased degree of personalisation. The acquisition underpins the strategic ambition to transform the company into a more tech-driven organisation.

As the undisputed industry leader, we must assume responsibility and partake in shaping the future of the European credit services market. Through the acquisitions of eCollect, we will help redefine the industry standard through more tech-integrated invoicing services. As Intrum makes a shift toward becoming a more tech-driven organisation, this acquisition will benefit our clients and customers as we are able to deliver more streamlined and frictionless invoicing solutions. I am delighted to welcome eCollect to the Intrum organisation.

eCollect will remain as a separate brand within the Intrum organisation. The acquisition includes current client bases, which will continue to be assessed and handled in accordance with previous practices.