Global Customer Service Center

Intrum’s Global Customer Service Centre collaborate with and support the Intrum markets in their work. The multi-lingual centre teams handle incoming and outgoing calls on behalf of a wide range of clients, speaking to their customers to help resolve their financial difficulties and arrange payment.

The centre serves Intrum customers in multiple languages and dialects, employing native or near-native speakers of the markets it supports. The agents are highly trained and embody Intrum’s values of Empathy, Ethics, Dedication and Solutions.

Intrum’s goal is to provide a great customer service experience with high performing teams. As global as possible, as local as needed.

We consider ourselves an extension of the markets, even if we are situated hundreds kilometers away.