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‹ Ronny got his life back: “It was liberating to get an overview of my debts”

Financial vulnerability

Risks and challenges

Articles

Kenneth became debt free: ”Today I’m free and wake up with a smile”

The path to becoming a customer of Intrum can look very different. For Kenneth, it all began with a bankruptcy many years ago.

Customer experience
Vulnerability
How we work

Ronny got his life back: “It was liberating to get an overview of my debts”

Ronny’s problems started when he returned home to Norway after serving as a soldier and police offcer in war zones abroad. When he came back, he ran up substantial debts of 6 million NOK. When everything seemed utterly hopeless, he contacted Intrum.

Customer experience
Vulnerability
How we work

Where are Europe's most financially resilient consumers?

Despite steady improvements in consumer confidence across Europe in 2024, many households continue to grapple with financial challenges. Intrum's European Consumer Payment Report (ECPR) reveals that, while more consumers are paying bills on time, regional disparities and heavy reliance on short-term credit highlight ongoing economic fragility. The survey offers a snapshot of financial resilience across Europe, showing that while Southern Europeans rank high in timely payments, many Northern households remain vulnerable.

Payment trends
Credit cards & loans
Vulnerability

Younger Europeans struggle to keep up with rising costs

Europe’s economic recovery has been uneven across generations, with younger consumers facing greater financial challenges than their older counterparts. Intrum’s latest European Consumer Payment Report (ECPR) reveals that while many Boomers are navigating economic pressures successfully, Millennials and Gen Z consumers are struggling to keep up with rising costs, often turning to credit to bridge the gap.

Payment trends
Credit cards & loans
Vulnerability