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‹ Client: How a global fintech improved collections and customer care with Intrum

Global solutions

Navigating debt recovery across markets

Articles

"Intrum helped us centralise financial inquiries across multiple markets"

A leading technology finance company sought a solution to streamline its financial customer support services, ensuring consistent and efficient handling of invoicing and payment-related inquiries worldwide. To achieve this, they partnered with Intrum.

Testimonials
Global solutions

"Intrum was able to offer us a solution with only one technical integration"

When one world-leading payment provider, renowned for offering innovative solutions for online shoppers and retailers, faced the challenge of launching operations in several new European countries within a tight timeframe, they turned to Intrum’s multinational collections services to simplify and optimise the process.

Testimonials
Global solutions

How a global fintech improved collections and customer care with Intrum

A fast-growing global fintech company, renowned for revolutionising digital banking, faced a significant challenge as it expanded across Europe. Intrum provided a fully integrated collections and reminder servicing solution, tailored to meet the company’s needs in four key European markets.

Testimonials
Global solutions

From lost revenue to recovering unpaid fines in the public transport sector

Managing cross-border fine recovery was a challenge for a national railway operator, with legal complexities and low collection rates impacting operations. By working with Intrum, they improved efficiency, ensured compliance, and recovered outstanding payments fairly.

Testimonials
Global solutions

How a payment provider streamlined debt recovery with Intrum

A major European payment services provider faced issues in handling overdue rental fees for payment terminals and unpaid transaction fees across multiple European markets. By partnering with Intrum, the company integrated local debt recovery teams in 20 countries and handpicked global partners into its centralised operations, creating a scalable and compliant collections framework.

Testimonials
Global solutions

Overcoming cross-border payment challenges in a subscription-based business

For one of Europe’s largest web hosting and cloud service providers, managing overdue invoices across different countries became increasingly complex. By partnering with Intrum, the company streamlined its international collections, improved recovery rates, and secured its cash flow—while maintaining strong customer relationships.

Testimonials
Global solutions