Debt recovery services
Recover outstanding debts while protecting your customer relationships
Late payments and bad debt can disrupt cash flow, increase financial risk, and drain internal resources. Intrum’s debt collection services help you recover unpaid invoices efficiently and professionally—ensuring compliance, preserving your reputation, and supporting long-term customer relationships.
What debt collection services do you need?
Domestic collection
We help businesses of all sizes accelerate late payments and recover unpaid invoices. By managing early and late-stage collections diligently and fairly, Intrum helps you get paid faster, leaving you to focus on growing your business. We have offices in 20 countries in Europe, ensuring local expertise and know-how.
AI-driven collection from Ophelos
Acquired by Intrum in autumn 2023, the Ophelos platform provides industry-leading AI debt collection and machine learning technologies, smart communications, and vulnerability detection. The offering is currently available for high-volume clients in five countries: Belgium, France, the Netherlands, Spain, and the UK.
Multinational collections hub
With one point of contact for your debt collection needs across Europe, managing high-volume multinational operations has never been easier. Intrum leverages its market-leading expertise in 20 markets, advanced analytics, and compliant solutions to provide seamless, scalable debt recovery across multiple countries.
International collection
Collecting payments from foreign customers located in markets where you don't have offices can be complex and time-consuming. With a presence in 20 countries and a global partner network covering additional 160 markets, Intrum ensures you get paid on time while minimising business risks. Our expertise makes managing international debt collection seamless and efficient.
Debt monitoring
Don’t write off unpaid debts as lost. Intrum’s debt monitoring service ensures that even long-standing debts are handled professionally. We keep in touch with your customers, taking the right actions at the right time to secure final payments—all while maintaining your customer relationships.
Contact our local markets to learn more.
Why choose Intrum for debt collection?
Leveraging decades of industry-leading expertise
Ethical, compliant, and customer-focused approach
Data-driven recovery strategies for maximum succes
Global reach with local expertise in 20 market
Ethical collection
Our ethical collection approach prioritises treating every customer with dignity while delivering effective results for our clients. Our collection efforts are conducted fairly, professionally, and in line with regulations—preserving both client relationships and brand reputation.
Full coverage of services
Our comprehensive service offering cover the entire Credit Management Services (CMS) value chain, ensuring seamless management at every stage of the process.
Cutting-edge technology
Our technology ensures faster case handling, real-time tracking, and personalised communication—allowing businesses to recover outstanding payments efficiently while maintaining positive customer relationships.
Want to learn more?
Visit our local websites to learn how we can help“We are so far only running a benchmark in multiple countries, and in those countries, Intrum has overperformed their competitors.”
Meet our clients
At Intrum, we help 75,000 businesses manage late payments and recover outstanding debts, ensuring financial stability and long-term growth.
By offering preventive credit management solutions to ethical and effective debt collection, helping businesses secure cash flow while maintaining strong customer relationships. By combining local expertise, advanced technology, and a customer-centric approach, we recover overdue payments efficiently and responsibly, allowing our clients to focus on running and growing their business.
Read some of our client stories
loading...