About our company
Intrum is Europe’s leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability across 20 European countries.
About Intrum
Founded in 1923, Intrum is the European leader in credit management services, helping businesses recover payments while supporting individuals in regaining financial control. We are listed on Nasdaq Stockholm Large Cap.
75,000 clients across a variety of industries trust Intrum to manage their credit management services. Through 35 million cases, handled in 130 million customer interactions every year, we’ve helped nearly 5 million people become debt-free in the last 12 months.
With a presence in 20 countries and a global partner network covering an additional 160 markets, we provide businesses with a truly international credit management solution, ensuring consistent and ethical practices worldwide.
Helping millions achieve financial recovery
At Intrum, we help millions of individuals and businesses regain financial stability through ethical, transparent, and sustainable credit management solutions. Our mission goes beyond recovering payments—we empower people to take control of their finances while ensuring that businesses maintain healthy cash flow and long-term growth.
By balancing efficiency, empathy, and ethics, we create a financial ecosystem where businesses thrive, individuals recover, and economies remain strong.
A European leader with a strong responsibility
As the market leader in credit management, we operate with a unique geographical reach and scale. But with leadership comes great responsibility. At Intrum, we see ourselves as industry role models, with both the opportunity and obligation to set new standards and redefine how credit management is perceived. Through ethical and sustainable business practices, we aim to be the benchmark of our industry, ensuring fairness, transparency, and financial wellbeing for businesses and individuals alike.
At Intrum, we help millions of individuals and businesses regain financial stability through ethical, transparent, and sustainable credit management solutions. Our mission goes beyond recovering payments—we empower people to take control of their finances while ensuring that businesses maintain healthy cash flow and long-term growth.
Our mission: Helping businesses prosper by caring for their customers
At Intrum, we create value for our clients, their customers, our shareholders, and society as a whole. We are driven by our Purpose and guided by our four core values: Empathy, Ethics, Dedication, and Solutions. These values define who we are and shape how we act.
By balancing business success with social responsibility, we ensure that companies thrive while supporting individuals in overcoming financial challenges.
Our purpose: Leading the way to a sound economy
Through our comprehensive credit management services, we help businesses of all sizes improve cash flow, increase liquidity, and minimise financial risk. By ensuring that companies get paid while helping individuals manage their debts responsibly, we create a fair, transparent, and sustainable financial ecosystem.
